• You can get Free Delivery By Shopping More Than ₹ 1000

+91 9876543210 Customer Support

How can we help?

Answers to the questions we hear most. Can't find yours? We reply within an hour.

OrdersHow do I place an order?

Add items to your cart, choose a delivery slot at checkout and pay by card, UPI, PayPal or cash on delivery. You'll get a confirmation email straight away.

OrdersCan I change my order after placing it?

Yes, until we start packing (usually two hours before your slot). Open My orders and choose Edit, or contact us and we'll update it for you.

DeliveryWhich areas do you deliver to?

We currently deliver across Bhuj, Ahmedabad and Mumbai. Enter your postcode at checkout to see available slots.

DeliveryHow much does delivery cost?

Delivery is free on orders over $50. Below that, it's a flat $4.99 per order.

DeliveryWhat if I'm not home?

Turn on Leave at the door at checkout and add instructions. Chilled items are packed with ice packs that last six hours.

PaymentsWhich payment methods do you accept?

Visa, Mastercard, American Express, UPI, PayPal, your eFreshhh wallet and cash on delivery.

PaymentsIs it safe to save my card?

Yes. Card details are stored by our payment partner, never on our servers, and protected with industry-standard encryption.

AccountHow do I reset my password?

Choose Forgot password on the sign-in screen, enter your email and follow the link we send. The link expires after 30 minutes.

ReturnsWhat if something arrives damaged?

Tell us within 48 hours with a photo and we'll refund or replace it. No need to send anything back.

ReturnsHow long do refunds take?

Wallet refunds are instant. Card refunds take 3–5 working days depending on your bank.

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