Answers to the questions we hear most. Can't find yours? We reply within an hour.
Add items to your cart, choose a delivery slot at checkout and pay by card, UPI, PayPal or cash on delivery. You'll get a confirmation email straight away.
Yes, until we start packing (usually two hours before your slot). Open My orders and choose Edit, or contact us and we'll update it for you.
We currently deliver across Bhuj, Ahmedabad and Mumbai. Enter your postcode at checkout to see available slots.
Delivery is free on orders over $50. Below that, it's a flat $4.99 per order.
Turn on Leave at the door at checkout and add instructions. Chilled items are packed with ice packs that last six hours.
Visa, Mastercard, American Express, UPI, PayPal, your eFreshhh wallet and cash on delivery.
Yes. Card details are stored by our payment partner, never on our servers, and protected with industry-standard encryption.
Choose Forgot password on the sign-in screen, enter your email and follow the link we send. The link expires after 30 minutes.
Tell us within 48 hours with a photo and we'll refund or replace it. No need to send anything back.
Wallet refunds are instant. Card refunds take 3–5 working days depending on your bank.
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